If you are not satisfied with your purchase from DermaMade.com, you may return the products within 100 days of purchase for a full refund. Unfortunately, we do not offer exchanges. All returns will be credited to the original method of payment. The refund will be issued upon processing of the returned item(s). Please include your order number with your shipment. We do not cover the cost of return shipping. The product you wish to return must be in the original bottle.